Cericex Terms and Conditions for Bangladesh Players

By accessing, registering on or using the cericex platform in any way, you confirm that you have read, understood and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and cericex. If you do not agree with any part of these terms, you must not use the cericex platform.

These terms apply to all services offered by cericex, including but not limited to slot games, fishing games, bingo, sports betting, jackpot games and any other gaming products available on the platform now or in the future.

To open and use a cericex account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by applicable law.
• You must not be a current employee, contractor or close family member of a cericex employee.
• You must not have been previously excluded or banned from the cericex platform.
• You must be acting on your own behalf and not on behalf of any third party.

Cericex reserves the right to request proof of age and identity at any point. If you cannot provide satisfactory documentation, your account may be suspended and any pending withdrawals held until verification is complete.

Each individual may hold only one cericex account. Registering multiple accounts — whether using the same or different personal details — is strictly prohibited. If duplicate accounts are detected, cericex reserves the right to close all associated accounts and void any balances or winnings held within them.

When registering on cericex, you must provide accurate, complete and up-to-date information. This includes your full legal name, date of birth, contact number and payment details. Providing false information during registration is a breach of these terms and may result in immediate account closure.

You are responsible for keeping your cericex account credentials — including your username and password — confidential. Do not share your login details with anyone. Cericex will never ask for your password via email, live chat or any other channel. If you suspect your account has been accessed without your authorisation, contact cericex support immediately.

• Use a strong, unique password for your cericex account.
• Do not access your cericex account from shared or public devices without logging out afterwards.
• Notify cericex support immediately if you notice any suspicious activity on your account.

Cericex accepts deposits in Bangladeshi Taka (BDT) via bKash, Nagad and Rocket. All transactions on the cericex platform are processed in BDT. There is no currency conversion and no international transfer fees applied to deposits made through supported local payment methods.

The minimum deposit amount on cericex is displayed on the deposit page within your account. Deposits are credited to your cericex balance promptly after the transaction is confirmed by the payment provider. If a deposit does not appear in your account within a reasonable time, contact cericex support with your transaction reference number.

You may only deposit funds from a payment account that is registered in your own name. Depositing funds on behalf of another person, or accepting deposits from third parties into your cericex account, is not permitted.

You may request a withdrawal of your available cericex balance at any time, subject to the conditions outlined in this section. Withdrawals are processed to the same payment method used for your most recent deposit, and only to an account registered in your name.

Before your first withdrawal is processed, cericex may require you to complete identity verification. This typically involves submitting a copy of a valid government-issued ID and proof of your payment account ownership. This is a standard security procedure and is not specific to any individual player.

• Minimum withdrawal amount is displayed on the withdrawal page in your account.
• Withdrawals are typically processed within 15 minutes during normal operating hours.
• Withdrawals requested outside of processing hours may take longer to arrive.
• Cericex reserves the right to delay a withdrawal for additional verification if unusual account activity is detected.

Any bonus funds that have not met the applicable wagering requirements cannot be withdrawn. Only real-money balances that have cleared all bonus conditions are eligible for withdrawal from your cericex account.

Cericex offers various bonuses and promotions to both new and existing players. Each promotion has its own specific terms, including wagering requirements, minimum deposit thresholds, eligible games and expiry dates. These details are displayed on the relevant promotion page and must be read before claiming any offer.

General bonus rules that apply across all cericex promotions include:

• Bonuses can only be claimed once per player, per household and per IP address unless stated otherwise.
• Wagering requirements must be completed within the time limit specified for each bonus.
• Cericex reserves the right to withdraw a bonus offer at any time without prior notice.
• If a bonus is claimed in error or through a technical fault, cericex reserves the right to remove it from your account.
• Bonus abuse — including but not limited to using multiple accounts, exploiting technical errors or coordinating with other players — will result in all bonuses being voided and accounts being closed.

Winnings generated from bonus funds are subject to the same wagering requirements as the bonus itself. Until wagering requirements are met, bonus-derived winnings cannot be withdrawn from your cericex account.

All games available on the cericex platform use certified random number generators (RNG) that are independently audited to ensure fair and unpredictable outcomes. The RTP (return to player) percentage and volatility rating for each game are displayed before you open the game.

By playing any game on cericex, you acknowledge that:

• Game outcomes are determined by certified RNG software and cannot be influenced by any player action outside of normal gameplay.
• Past game results have no bearing on future outcomes.
• Cericex is not responsible for any losses incurred during normal gameplay.
• In the event of a technical fault during a game round, the round may be voided and your stake returned.

If you believe a game result was incorrect or that a technical error affected your gameplay, contact cericex support within 72 hours of the incident with your game round ID. Cericex will investigate and respond within a reasonable timeframe.

The following actions are strictly prohibited on the cericex platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balances and may be reported to relevant authorities:

• Registering more than one cericex account.
• Providing false or misleading information during registration or verification.
• Using automated software, bots or scripts to interact with the cericex platform.
• Attempting to exploit technical errors, glitches or vulnerabilities in any cericex game or system.
• Colluding with other players to gain an unfair advantage.
• Using the cericex platform for any form of money laundering or financial fraud.
• Accessing the cericex platform from a jurisdiction where online gaming is prohibited.
• Sharing your account with or allowing another person to use your cericex account.
• Engaging in abusive, threatening or harassing behaviour toward cericex staff or other players.

Cericex monitors all account activity and reserves the right to investigate any behaviour that appears to violate these terms. During an investigation, your account and any pending withdrawals may be temporarily suspended.

Cericex reserves the right to suspend or close any account at any time, with or without prior notice, if we have reasonable grounds to believe that the account holder has breached these terms or engaged in prohibited conduct.

If your cericex account is closed due to a breach of these terms, any balance held in the account — including real-money funds and bonus funds — may be forfeited. Cericex will not be liable for any losses resulting from account closure in these circumstances.

You may also choose to close your cericex account voluntarily at any time by contacting our support team. If you close your account voluntarily and have a positive real-money balance, cericex will process a withdrawal of that balance to your registered payment account after completing any required verification steps.

Cericex is committed to promoting responsible gaming across the platform. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time reminders and self-exclusion options. These tools are accessible from your account settings at any time.

If you feel that your gaming is becoming problematic, we strongly encourage you to:

• Set a deposit or loss limit on your cericex account immediately.
• Use the session time reminder feature to track how long you are playing.
• Consider a temporary self-exclusion period to take a break from gaming.
• Contact cericex support to discuss your options — our team is available 24/7.

For more detailed information about the responsible gaming tools available on cericex and guidance on recognising problem gambling, please visit our dedicated Responsible Gaming page.

To the fullest extent permitted by applicable law, cericex shall not be liable for any direct, indirect, incidental, special or consequential losses arising from your use of the platform, including but not limited to:

• Losses incurred during normal gameplay on any cericex game.
• Losses resulting from temporary platform downtime or technical issues beyond our reasonable control.
• Losses resulting from unauthorised access to your account caused by your failure to keep your credentials secure.
• Losses resulting from your reliance on information provided on the cericex platform that later proves to be inaccurate.

Cericex makes reasonable efforts to ensure the platform is available and functioning correctly at all times. However, we do not guarantee uninterrupted access and are not liable for losses caused by scheduled or unscheduled maintenance periods.

Cericex collects and processes personal data in accordance with our Privacy Policy. By registering on cericex, you consent to the collection and use of your personal information as described in that policy. We do not sell your personal data to third parties.

Your data is used to operate your cericex account, process transactions, verify your identity, comply with legal obligations and improve the platform experience. For full details on how cericex handles your data, please read our Privacy Policy.

Cericex reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically for any changes.

Continued use of the cericex platform after any changes to these terms have been published constitutes your acceptance of the revised terms. If you do not agree with the updated terms, you must stop using cericex and may request account closure by contacting our support team.

If you have any questions about these Terms and Conditions or need clarification on any point, the cericex support team is available 24 hours a day, 7 days a week via live chat on the platform. You can also reach us by email at the address below.

We aim to respond to all queries promptly. For account-specific issues, please have your registered email address and account ID ready when you contact us so we can assist you as quickly as possible.